Is it getting difficult for you to answer every message that comes from the members of your discord community? As the community grows with each passing day, it gets complicated for administrators to run the community smoothly. If you are also going through a similar situation, don’t worry. You have landed on the right article that explains the correct method of using a ModMail on discord that makes your administrative tasks easier.
You can easily use the ModMail bot to connect the moderators with the server members directly.
What Is ModMail Discord Bot?
Whether you are looking to grow your community in any industry like virtual gaming, crypto, NFT, etc., Discord is the go-to place to build a like-minded community.
However, when the community has grown to a large extent, it becomes tiresome and complicated to respond to queries raised by members. Although you can get in touch with moderators, that method usually fails due to the busy schedule of the moderators.
A ModMail discord bot is a better alternative in such a scenario. It is a bot that creates a connection between the moderator and the server member.
Whenever a server member messages using ModMail, a channel is created automatically where the moderator can engage with the server member and address their challenges.
If you use Discord frequently, you should check your eligibility for the Discord Hypesquad.
How To Use ModMail Bot On Discord?
Setting up this easy-to-use bot is convenient and won’t consume much time. Follow the steps below to set up the communications bot in your discord server.
1. Open your favourite browser and go to the ModMail website.
2. Click on the ‘Add to Discord‘ button.
3. Sign in with your Discord account credentials.
4. Select the server on which you would like to use ModMail.
5. Click the ‘Continue‘ button. A small pop-up with a list of permissions will appear.
6. Click the ‘Authorize‘ button at the bottom.
7. Once added to the server, open the text channel and type the command ‘=setup‘. Press the send button.
The ModMail bot is now available for members to use to connect with the moderators.
Discord ModMail Commands
To initiate a direct message, you can use the command ‘=new <message>‘. However, if you are not sure about the consequence of a command, simply type ‘=help [command]‘, and the bot will give a help page for the command.
Reasons To Use This Bot On Discord
The communications bot for discord has numerous features that make it a must-have tool connected to your server. Below are some of the features of Modmail that make it worthwhile.
1. Higher Reliability.
Modmail bots are known for their 100% uptime. This means you can use the bot anytime without experiencing unavailability or downtime issues on the server.
2. Extremely Customizable Settings
The settings of the bot can be adjusted according to your preference. You can state the name of the ticket roles and choose the appearance of message logs. You can also tweak the settings to reply anonymously to protect your privacy.
3. Open Source
In case you want to dive deeper into the tech aspects of this bot, you can get access to this bot’s code. Since it is open source and publicly available, you can easily see how this bot functions.
The ModMail discord bot is an efficient communication method between server members and moderators. It can strengthen communication among your community members. Also, you can send DM’s to the person you want without being friends with that person.