Who does not like to maintain Snapchat streaks? It is one of the best ways to stay connected with your friends throughout the day by sending snaps. But suddenly, when you open the app, you see that you have lost the Snapchat streaks! The fire emoji with five hundred streaks is not visible! The only thing that is annoying you right now is that you have to start streaks from zero now! Can you restore your Snapchat Streaks?
But you don’t have to worry; we are to tell you how to get a streak back on Snapchat 2024? Before that, let’s find out why you have lost streaks on Snapchat?
Table of Contents
Why You Lost Snapchat Streaks?
Here are some of the reasons why you cannot see them or your Snapchat streaks are lost:
Snapchat App Issue
If there is an issue with the Snapchat servers, then you will get your streaks back soon. However, if you do not get your streaks back, we will help you to get streaks back.
Mobile Devices Issue
Some operating systems in your phone might be one of the reasons why you lost Snapchat streaks. In addition, your internet connection failure is also considered a mobile device issue.
You Forgot To Send A Streak
In this case, it is tough to get your streaks back. If you or your friend has forgotten to send a snap, video, or story within 24 hours, you will lose all the streaks! It isn’t easy to convince the team to give your streaks back.
Now that you know the various reasons why you cannot see streaks on Snapchat, here’s how you can get them back.
How To Get Snapchat Streak Back?
Follow these steps below if you want to restore your streak on Snapchat:
1. Open the Snapchat app on your phone and tap on the profile icon in the top left corner.
2. Tap on the “Settings icon” on the right side corner.
3. Scroll down to “Support” and tap on “I need help.”
4. Tap on the “Snapchat Streaks.”
5. Go down to the question that says, ‘What if my Snapchat Streak has gone away, but I know we’ve sent a snap (not chat) back and forth within the 2-hour window?’ and tap on “Let us know.“
6. Next, tick on the “I’ve lost my streaks.”
7. Now, you need to scroll down and fill in the form to get your streaks back.
8. Finally, type in the reason why you think you have lost the Snapchat Streaks and tap “Send.”
You have to be patient; you cannot expect a reply almost instantly after the complaint. Snapchat gets a lot of requests to get the Snapchat streaks back. Most of the time, Snapchat will give your steaks back within a couple of days.
What Is Not Counted As A Streak?
Here are four things that you think you’ve done, and yet you feel that Snapchat broke your streaks by mistake. But we are here to burst that bubble!
Texting: If you think you’ve chatted with your partner yet you lost your streaks, then you are wrong! Sending text messages to each other then doesn’t count as a streak.
Watching stories: Watching each other stories and replying to them does not count as maintaining streaks.
Group chatting: If you are sharing snaps or videos in the group chats, which your friend is also a part of, again won’t count towards streaks. You need to send it individually to people.
Sharing memories: You need to send new pictures or videos every day to maintain the streak count. Sending old memories does not contribute to the streak count.
Share pictures or videos for consecutive days: This is the most important of all. If you want to maintain the streak count with your friend, you need to send them record videos or click pictures to share with them for a minimum of three days.
Conclusion
Now that you know how to get a streak back on Snapchat avoid the mistakes and do not lose it again. Whenever the hourglass appears near the name of the person you are maintaining streaks with, you should know that you need to send a snap before your streak ends! Check out all the latest updates on Snapchat with our Snapchat guides. Here’s how you can change your username on Snapchat.