How To Fix Instagram Insights Not Working Problem?

Whether you’re a content creator or have a business account, you will want to know how your post performs. But what if your Instagram insights not working? Ofcourse, this can get problematic, and you’ll want it to get solved as soon as possible.

Well, this guide has some fixes that will sort the Instagram insights not working issue for you!

Why Are Instagram Insights Not Working?

Only professional accounts or business accounts have access to Instagram Insights. If Insights is unavailable for your account, you have a personal account. If you have recently converted to a business and creator account, you may not be able to view past insights. It is the main reason why Insights may not be available for your profile.

Another reason why insights on Instagram are unavailable can be a glitch. Your IG app must have some technical glitch due to which you cannot access IG insights.

Whatever the reason for your missing insights, here’s how you can get your Instagram insights back on your account:

How To Fix Instagram Insights Not Working?

To get the Insights back, switching back to the creator account is necessary. Follow these steps to switch your account to a business account.

Switch To a Professional account

Instagram analytics is a feature available only on professional IG accounts. So if you have a private account on Instagram, you won’t be able to find Instagram insights on the dashboard. Switch to a business account to solve your IG insights missing problem:

• Open Instagram and tap on the profile picture on the bottom right.
• Tap on Settings

• Click on Account
• Scroll down and tap on ‘Switch to a Professional Account.’ 

 

If you have an Instagram business account, you will have immediate access to Instagram Insights, a free tool to fix the not working issue.

• Keep in mind that if you switch to a personal account, all of your previous insights data will be erased. Maybe that is the reason why you have trouble viewing the insights.
• And after you switch from a personal to a business account, it can take up to 48 hours for insights to start working.

Instagram Analytics (also known as Instagram Insights) gives you information on gender, age bracket, and geography. You will be able to collect data on your followers. Also, think about the Instagram users that engage with your brand.

You can use this tool to see where your target audience is on Instagram. It also shows you which of your posts are the most popular, as well as the impressions and reach of your account. Another benefit is that you can tell who is stalking you on Instagram. 

Other Solutions To Fix Instagram Insights Not Working

After you have tried to switch the account profile from Personal to Professional, but you still face issues, you can try the following ways to fix the problem of Instagram Insights not working on your account.

Authenticate Your Account Again

Sometimes due to authentication errors, Instagram may fail to see pots or reel insights on Instagram. Log out and log in back into your account. This is one of the main reasons Instagram Insights not working.

• Open your Instagram application, and head to the profile page.
• Go to the hamburger icon (it looks like three horizontal lines), and then tap on settings & privacy.
• Scroll down to the page, and tap on the logout option at the bottom.

Check The Network Connection

Instagram insights won’t load due to a network glitch. To troubleshoot the problem, follow these steps to reset the network or WiFi.

• From the smartphone home screen
• Drag down the notification panel, and tap on the airplane mode once, wait for a few seconds, and switch it off to reset the network.
• Similarly, tap on the WiFi icon and connect to a high-speed internet connection.

Update the App

You can update your app to the latest version. Follow the steps to update Instagram on an Android device.

• From your phone, tap on Play Store.
• Look for Instagram.

• If an automatic update is unavailable, tap on the update icon to do it manually.

Restart The Device

The following solution to fix Instagram insights on your account is to restart the device.

To restart your Android device:

• Long Press the Side Key.

• Choose Restart 
• Check the app again to see if the issue has been resolved.

View Not Working Instagram Insights From Facebook Page

Here, you can try and access the Insta insights from FB. To check if the Instagram insights glitch is within the app itself, you can log on to your FB account to view all the analytics. Here’s how you can achieve that:

• Login and sign in to your Facebook account.
• Tap on the profile picture
• Tap on Settings.
• If you have your FB and Instagram accounts connected, you can see all the insights on the account.

Contact Instagram App Support

• You can contact the Instagram App support and Facebook Community for help.
• You can also custom select the time frame of up to 90 days to view the insights. Also, you must engage with 100 accounts minimum for the audience demographic to be seen.

Wait For Instagram To Fix The Glitch

• It can be a temporary glitch if the Instagram server is down. Your last resort is to wait until Instagram can fix the temporary glitch.

These are all the possible solutions you can try to fix the issue of Instagram Insights not working on your account.

You can monitor your Instagram account using several characteristics utilizing Instagram analytics. It enables you to target the proper audience and increase their engagement.

An Instagram business account can use Analytics for the following things:

• For Stories
• For Videos
• For IGTV
• For Reels
• For Posts

Why Does Instagram Analytics Actually Matter?

Knowing exactly which metrics are beneficial to your account, as well as being able to decipher what they represent, will be a game-changer for your online platform.

You’ll be able to monitor your analytics better and figure out what you need to modify (or keep doing well on!) when it comes to your content once you have a clear and defined response on what you want to gain out of your account.

Why Are My Instagram Insights Unavailable (Not Working)?

After the Instagram bug on October 31, 2022, many users had their accounts suspended, and many content creators lost thousands of followers because they couldn’t get to their analytics. So, if you have any problems with Instagram insights in the future, you can probably try one of these fixes to see if it helps.

• Restart your phone.
• Log out from the app.
• Delete and reinstall the app after sometime
• Delete cache
• Open Instagram on a different device.

Why Can’t I See Insights On Instagram Story?

If your Instagram account is private, which is the main reason insights don’t work on your stories. To look at the analytics on Instagram, you must have a professional account.

We hope this read successfully solved the Instagram insights not working issue. The primary reason for the problem is that if a user has a personal account, then he/she might not have access to Insights. Switching back to a professional account can get Insights back on your account.