Tired of this ‘Instagram says I have a message, but I don’t’ error? Here’s a quick guide for fixing the bug. Insta often crashes, and many people suffer from various problems. The best example is the ‘Instagram not working bug.
However, Instagram is working towards the betterment of the user experience on the app. They rolled out many features like vanish mode, hiding stories, and archiving posts to ensure the online security of every user. The CEO of IG, Adam Mosseri, recently informed the users about various upcoming updates. Today, we’ve figured out some hacks to solve your ‘Instagram says I have a message, but I don’t’ error.
Why Instagram DM Glitch And How To Fix It?
IG is one of the top social media platforms. From fashion and food to lifestyle and art, it has covered everything. So imagine this app glitching on your device. You can miss out on so much. But hey! We list the top 7 unfailing methods to settle the Instagram DM-seen glitch.
1. Check If Instagram Is Down
This is the first and foremost thing you should check for. Most of the time, it’s not the device or your software but the app itself. So you might have to wait until the error is solved. The ‘Instagram is not working’ issue is pretty standard. However, the concerned authorities are working to improve the user experience.
Solution: Keep checking and restarting the app in case the app is back on track.
2. Restart Your Device
Sometimes your device might be experiencing data overload, ultimately leading to a system crash on your phone. If this is the case, your device might shut down altogether, or some apps might not function smoothly. However, if your device is at fault, you won’t even be able to access the latest Instagram updates and features.
Solution: All you have to do is long-press the power button and repeat the same after it shuts down completely. You can also restart your device by navigating to your phone Settings and scrolling down to ‘Restart.’
3. Update The Instagram App
It’s essential to keep your Insta app version up to date if you want to use all the latest features and keep it performing at its best. Unfortunately, this can also be one of the reasons why you’re facing the ‘Instagram showing message but no message’ error. Here’s how you can solve this within a couple of minutes.
Solution: Follow these steps to update the IG app on your device
- Go to your Playstore/App store and type Instagram.
- Tap on the first search result and hit Update.
4. Clear Cache
This is the most common reason for IG notifications not going away. Of course, you might’ve faced this problem with other apps if you’re an Android owner. However, Here’s how you can fix the ‘overload of cache’ issue in 3 easy steps.
Solution: Clearing the IG cache on an Android device is very easy. All you have to do is go to Settings and tap on ‘Storage,’ then select ‘Other apps,’ scroll down to ‘Instagram,’ and tap on clear cache.
5. Mark As Unread
If you cannot fix this error by other methods, mark your messages as unread. This feature allows you to get back on the letters you may have accidentally missed, and this way, you can fix the problem of the red dot on Instagram but no message.
Solution: Enabling the Unread filter on IG is just a piece of cake. First, make sure you’ve switched your private account to a professional IG handle. Next, navigate to your chats and tap on the filter icon on the top, then hit Unread, and you’re done.
6. Check Your Connection
Do make sure your internet connection is secured and good enough to work. Instagram DM’s seen glitch is also a concern to people with an unstable internet connection. However, you can go back online and refresh your DMs once you fix the Instagram message glitch.
Solution: If you have bad internet connectivity, you can quickly solve this by turning off the cellular data on your device and then turning it back on after a minute or two. You can repeat this process until you improve your internet connectivity.
7. Check Direct Requests
This is barely an issue of concern because it’s an available slip. When a person you don’t follow back on IG drops you a text, it is automatically forwarded to your DM requests list, and if your IG notifications are on, you’re notified with the same. Although, you can see these private messages without having to reply to them.
Solution: You can check your message requests on your Instagram account in 3 easy steps
- Open the Instagram app on your device.
- Go to your chats by swiping right on the screen.
- Tap on ‘Requests,’ and you’re done.
8. Turn Off Notifications
If you still get false DM notifications from Instagram, you can try an turn off IG notifications. All you have to do is go to IG, the notifications section, and toggle off the notifications for DMs. After that, you will completely stop receiving DM notifications on Instagram. But you can turn it back on the same way.
Now you no longer have to worry about any Insta DM saw glitch because of our quick manual on how to fix the “Instagram says I have a message, but I don’t” error. Of course, it will always be handy.
Apart from all the glitches and mistakes, IG is a great medium to connect with the people you know and those you don’t know. You can connect with anyone on Instagram just by using their phone number. Isn’t that super cool?
Every passing day, Instagram launches a new update and accesses all of them. Therefore, you should keep your device and IG app up to date. However, you can visit our website if you have more queries about IG0 or any other social media app.