How To Contact Snapchat?

If you’re ever having trouble with Snapchat, you must’ve wondered, ‘how do I contact Snapchat?’ In this article, we will see how to contact Snapchat on android, iPhone, and via the official Snapchat support website. Usually, when you have to get in touch with customer support, you will look for an email ID to mail on or a phone number to call on, but you have none of these options with Snapchat. But there are other ways you can contact Snapchat support.

Snapchat is an app that lets you have fun. You can create filters, make memories, and occasionally get paid. So when something goes wrong you want to fix it as soon as possible.

Let’s see how to contact Snapchat:

How To Contact Snapchat By Phone?

There is no customer care phone number for Snapchat, even if you have Snapchat premium. So instead, you can write to them via the Snapchat app. You can contact Snapchat directly through the app; you can follow these steps on your Android or iPhone:

1. Open Snapchat and tap on your Bitmoji at the top left corner of the screen.
2. Tap on the Settings icon at the top right corner of the screen and scroll down to find the Support section.
3. Select ‘I need help’ and tap on the ‘Contact us’ button.
4. Here you can choose the issue you are facing, enter your details, and tap Send.

This is how you send your complaint via the Snapchat app. But if you want to go to contact us Snapchat support via desktop, let’s see how to do that.

How To Contact Snapchat On Desktop?

If, for some reason, you’re more comfortable contacting Snapchat support on your desktop, here are the steps you need to follow:

1. Go to the Snapchat support website and click on ‘Contact us’ on the left.
2. Select your issue, fill out the form, and click Send.

If your issue is something more simple, you will just find the solution on the support page. Try searching for your issue in the search bar, but if you don’t find the solution to your issue there, go ahead and write to Snapchat.

Alternate Way Of Contacting Snapchat Support

Did you know that the Snapchat support team is pretty active on Twitter? That’s right! So while you cannot call a customer helpline or text them live, you can definitely get in touch with them on Twitter. In fact, contacting them on the Snapchat support Twitter account is probably the best way of getting a quick response.

Just open your Twitter and tweet your problem with @snapchatsupport you will get an immediate response from them. If you don’t want to publicly tweet your issue you can also send them a private DM on Twitter.

Hopefully, in this article, you learned how to contact Snapchat. Snapchat has created a very detailed guide that solves most of the problems users often face. But in case you don’t find your answer in that guide, you can still write to them via the form provided.

Unfortunately, there is no live support offered by Snapchat, so once you write your issue on the Snapchat contact us page to them, you might have to wait a few days before you get your response.

Do you want to find nearby friends on Snapchat? Snapchat lets you find friends by location!