If you are a TikToker, you might know that the app works fine. But suddenly, if you cannot post on TikTok, the first thing that will come to your mind is how to contact TikTok. You want to solve the issue almost immediately, so you might want to know how do I email TikTok? Does TikTok answer queries? If you have all these questions on your mind, then this blog is for you!
Here’s a guide that will help you to know how to contact TikTok.
How To Contact TikTok Support?
As you know, TikTok is one of the widely used video-sharing apps. There might be multiple issues with the working of the app, but running to TikTok for all small queries won’t work. Instead, you can try the fixes stated below to solve your problems:
- Check your internet connection.
- Update the TikTok app to its latest version.
- Clear the app cache.
- Reinstall the TikTok app.
Still, if your TikTok app doesn’t work properly despite trying the solutions above, then you must try contacting TikTok. There are two ways to contact TikTok directly:
- By sending an email to TikTok
- Filling out the feedback form / Reporting a problem.
How To Email TikTok?
As a creator, you can use these emails to reach out to Tiktok directly:
- Global query: business-servicesupport@tiktok.com
- USA & Canada: creator-marketplace-support@tiktok.com
- Europe: eu-creator-marketplace@tiktok.com
- Japan: TCM-JP@tiktok.com
If you have general queries, here’s how to contact TikTok:
- Report a problem: info@tiktok.com or legal@tiktok.com
- Feedback: feedback@tiktok.com
- Press inquiry: pr@tiktok.com
- Advertisement queries: advertise@tiktok.com
How To Contact TikTok Directly Using The Feedback Form?
Using feedback forms is one of the best ways to contact TikTok. This feedback form also helps you to report inappropriate content, report a bug, and other queries like TikTok business. Here’s how to submit the feedback form:
- Open the feedback form on the browser.
- Fill in your email address and username.
- Next, select the topic or issue from the drop-down box.
- You can also attach up to ten screenshots in various formats.
- Once you are done, click submit.
Wasn’t it easy to learn how to contact TikTok? As you know, this platform is constantly evolving every day, you may sometimes end up facing some technical glitches. Therefore you need to be patient when you raise a query to TikTok. They will get back to you as soon as possible. Also, you must check the email that is connected to your TikTok account.
If you think your account is not receiving engagement on your video, then your account must be shadowbanned. Learn how to unshadowban your account.