Are you flustered between WhatsApp Vs. WhatsApp Business? Here’s our summarized analysis to help you decide which one to pick. Now because of their functionality, security, and speed, WhatsApp and WhatsApp Business are two of the most widely used chat applications worldwide.
Furthermore, WhatsApp has over 2 billion users from all areas of life. WhatsApp Messenger is suitable for personal and official needs because of its user-friendly design and reliability. WhatsApp has introduced reactions, and you can fix them if your WhatsApp reactions are not working. So keep reading, and it’s guaranteed that you’ll be able to pick your best fit by the end of this “WhatsApp Vs. WhatsApp Business” article.
Differences Between WhatsApp And WhatsApp Business
WhatsApp users are Millennial and Generation-Y members who have enjoyed the perks of free messaging, especially when compared to historically costly text messages. On the other hand, WhatsApp Business is explicitly designed for small businesses to allow users to use two accounts on the same phone without using a different default WhatsApp account.
It has progressed well beyond its origins as a simple messaging app. This app provides a one-stop shop for virtual communications, with features like payments, location sharing, audio/video conversations, and document attachments. In addition, WhatsApp introduced WhatsApp Business in 2018 to expand its service to small business owners (ranging from tiny to medium-sized businesses). Its primary goal, however, is to aid companies that wish to advertise their brand or assist customers.
This article lists all the critical differences between WhatsApp Business and WhatsApp you need to know about.
1. Security
WhatsApp Business: Business accounts on WhatsApp have the privilege of collecting customer information to enhance their shopping experience with the brand.
WhatsApp Personal: WhatsApp can’t go through your messages, listen to calls, brisk into your info, and report attachments, All thanks to end-to-end encryption.
2. Messaging capacity
WhatsApp Business: You can broadcast messages to almost 256 contacts in a single go. The equal restriction is relevant in including individuals in a group.
WhatsApp Personal: Having a personal WhatsApp account gives you the benefit of sending endless messages, irrespective of their format.
3. Contact Labels
WhatsApp Business: WhatsApp Labels are color-coded as per their categories. Utilizing this feature, you may create custom label names to organize contacts accordingly. This feature allows business owners on WhatsApp to arrange their contact labels categorically.
WhatsApp Personal: Personal accounts on WhatsApp don’t support this feature. It’s not meant for distinctive WhatsApp users.
4. User Profile
WhatsApp Business: You could show commercial enterprise name, logo, business category, internet site URL, exhibit product catalog, insert company description, replace area, and outline operating hours only on WhatsApp Business.
WhatsApp Personal: User profiles on personal accounts only have basic credentials like name, display picture, and phone number.
5. Automatic Messages
WhatsApp Business: As business owners, you can send quick messages on your accounts by creating a business chat link. This benefits you as the user’s message is directly received by link without having the struggle to share your contact with them. There are three kinds of message automation functions:
- Quick replies to customers.
- Away messages
- Greeting messages
WhatsApp Personal: Personal account holders don’t have the option to send quick messages. They are supposed to reply to texts manually by sharing contacts with each other.
6. Message Statistics
WhatsApp Business: You will get a detailed analysis of your business account regarding your message statistics.
WhatsApp Personal: You cannot access this feature if you own a personal WhatsApp account.
7. Connectivity Between Profiles
WhatsApp Business: To ensure you can enhance your business network as much as possible, WhatsApp Business helps you by providing short and click-to-chat links.
WhatsApp Personal: You can only get click-to-chat links on personal WhatsApp accounts.
8. Suggested For
WhatsApp Business: This is highly recommended for businesses on WhatsApp.
WhatsApp Personal: People looking forward to connecting with their peers and families can use this.
You must pick a side because you cannot operate WhatsApp and WhatsApp business using the same mobile number. If you want to operate both the WhatsApps on a same device you will need an extra mobile number.
Conclusion
By now, you must be out of your “WhatsApp Vs. WhatsApp Business” dilemma and might’ve already picked your best choice. You can also add links to your WhatsApp. So go ahead and enjoy the perks of WhatsApp and WhatsApp business, whatever fits your shoe. Building a stronger brand image for your seld WhatsApp business is a must, and for all the personal messaging and chatting, you have your regular messaging as well. All in all, you can have the best of both worlds if you go with WhatsApp messaging.
Since you’re already here, you can use these bulk WhatsApp marketing tools to enhance your brand. If you have any doubts, feel free to visit our website and until then, have fun!